The PACER Service Center (PSC) is currently experiencing long call wait times due to the enforcement of several security features that will enhance the security of PACER accounts, including updated password standards and multifactor authentication (MFA).

• To help mitigate the wait times, PACER asks that users do not enroll in MFA until they receive a prompt to do so when they log in.
• If you do not receive an MFA enrollment prompt, no action is necessary.
• To ensure that support is available for those who need it, PACER asks that you do not contact the PSC with questions about MFA until you are required to enroll.
• Some common questions PACER has received are answered on the list of MFA Tips and Resources, which should be reviewed before calling the PSC.

Thank you for patience as PACER works to reduce call wait times and strengthen account security. Please direct any questions to the PSC at 800-676-6856 or pacer@psc.uscourts.gov.

NOTICE TO USERS

This is a restricted government system for official judiciary business only. All activities on this system for any purpose, and all access attempts, may be recorded and monitored or reviewed by persons authorized by the federal judiciary for improper use, protection of system security, performance of maintenance, and appropriate management by the judiciary of its systems. By using this system or any connected system, users expressly consent to system monitoring and to official access to data reviewed and created by them on the system. Any evidence of unlawful activity, including unauthorized access attempts, may be reported to law enforcement officials.